Delivery Policy
We at Idea And Craft are committed to making our delivery process as quick and pleasant as possible because we know how important it is that your goods arrive on time and in perfect condition. Please note our Delivery Policy of all our online orders:
For Orders Within Kuwait:
For all orders items will arrive to your doorstep within 2 working days.
Note the following cases, where there might be delays in you receiving your shipment
• You do not answer the call the courier calls at the time of delivery- couriers do not want to deliver items to the wrong address and in the scenario, they will re-deliver only when you answer your call. Please ensure you keep an eye on the phone number you provide in your order so you do not miss out on delivery day
• Order changes- if some items are not available (we do work on keeping actual stock numbers but for items like off the meter fabrics/batting, there could be changes). While communicating these changes, we might incur a 1-2 day delay in your order shipment
we request clients to be patient with order delivery delays. They occur very rarely, and we always try our best to give you the fastest door-to-door service.
Delivery Rates Within the Kuwait
we charge a fee of KWD 3 per order shipment. For orders over KWD 50 we offer free shipping
Quick Links
Kuwait
- Mubarak Al Kabeer, Kuwait City
- +965 922 10247
- [email protected]
Opening Hours
- Saturday- Thursday: 10:AM- 07:00 PM
- Fridays: Closed
- Online Orders are Processed During Business Hours